Account Manager

Motif Creative is a specialist creative agency supporting some of the world’s largest brands in healthcare, life sciences and medical technology. We’re always looking for new people to help us continue to deliver top-class strategic and creative ideas for our clients. We currently have an opportunity for an experienced Account Manager to join the team.

Location: Home based with some future international travel

Salary: £25-30k (depending on experience) plus employee profit share scheme

Contract: Full time permanent

Are you a curious person who loves getting into the detail of complex briefs? Are you able to think creatively within the realms of strict client guidelines? Is delivering a first-class client experience, in a fast pace agency second nature to you? If so, then we have a great opportunity for you.

With at least 2 years agency experience you’ll be joining our client-services team to work on our biggest client account. You’ll have a proven track record in all aspects of account management and be ready to add value quickly. As a successful Account Manager, you’ll think differently about new and innovative ways to solve the client brief and you’ll be comfortable contributing to the creative process. You’ll quickly become our expert and be the go-to person who truly understands the client.

Your main responsibilities will be:

  • Providing exceptional service to your client base
  • Managing day-to-day projects from start to finish
  • Interpreting detailed and complex information and developing inspiring and meaningful briefs
  • Reviewing and providing constructive feedback on creative and design work to ensure we are delivering our best work every time
  • Ownership of the client guidelines to ensure all work presented is accurate and compliant
  • Client management – including day-to-day problem solving, leading meetings and presenting work with some support
  • Creative and strategic planning support – developing ideas and recommendations to delight clients
  • Financial responsibility – accurate cost gathering, estimating and invoicing

Essential skills and experience:

  • A proactive learner with a curious mind – keen to dive into clients’ industries and understand your customers as well as keeping up to date with the marcomms landscape and new technologies
  • Excellent attention to detail in both creative and administrative tasks
  • Excellent written and verbal communication skills
  • Solid account management experience – budgeting, presenting, project management, research and results analysis
  • Proven experience in managing multiple campaigns and clients simultaneously
  • Strong understanding of digital marketing channels and outputs
  • Delivering effective work on time, to budget whilst maintaining high standards
  • Proactively coordinating and managing workflows through internal tools, to ensure effective and efficient service delivery
  • The ability to quickly understand complex B2B channels and industries
  • Comfortable liaising directly with clients to extract information, identify challenges and opportunities

Desirable skills and experience

  • Some knowledge or history in the healthcare or life science sectors
  • Experience of managing and developing junior team members

As a person you will be

  • Passionate
  • Pro-active
  • Personable
  • Free-thinking
  • Able to challenge positively

This is a home-based position working for an office less company. As such, there are no location requirements for the right candidate. A good internet connection is, however, essential.

We regret that we will not be able to respond to all enquiries, but if we wish to arrange an interview, you will hear from us following your application.

If you wish to apply, please send an email to

No agencies, please.

7 Bell Yard,

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